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    Developer Guide

    1. Composite API Example
      1. Scripted Lanes
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        1. Todo Validation
      1. Release Your User Login
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          3. Web Interface Analytics Tab
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        18. Array To List
      1. Process Reporting API
      1. Offline
      2. Mobile

    Release your user login from your trial account

    When you open a RunMyProcess trial account, you become an Administrator and are the single user on this account, until you provision more users.

    If you created the trial account by mistake, or figured out there is already an official RunMyProcess account for your company and most of your colleagues are already on that official account, you need to 'release' your user login on your trial account, so it can be provisioned on the official one.

    Assuming the login you used to create your trial account is john_1@company.com, you'll have to:

    • Sign in as john_1
    • Create a new ADMINISTRATOR user: john_2
    • Sign out
    • Sign in as john_2
    • Delete john_1

    Create a new user john_2 on the same account

    Sign in to your trial account

    Go to https://portal.runmyprocess.com and sign in as john_1.

    You should be redirected to your RunMyProcess home page.

    Then go to the RunMyProcess IDE: https://portal.runmyprocess.com/ide.

    Create a new Administrator user john_2

    Go to:

    1. ACCOUNT > Users
    2. Click the 'New User' button

    Access new user view

    Create the new admin user john_2:

    1. Enter name
    2. Enter login for the new user (john_2). Tip: if you're using Google Apps, you can easily create an alias on your current email address. Ex: john@company.com => john+alias@company.com.
    3. Select Profile 'Administrator'
    4. Save

    Create new admin user

    Make sure the status of john_2 user is pending/orange (1).

    If it's not pending, then you have to force a password reset by clicking on the key icon (2):

    Password Reset

    Sign out

    Sign out

    Release the original user login (john_1) from the trial account

    Sign in as john_2

    Go to https://portal.runmyprocess.com and sign in as john_2.

    You should be redirected to your RunMyProcess home page.

    Then go to the RunMyProcess IDE: https://portal.runmyprocess.com/ide.

    Delete john_1 user

    Go to ACCOUNT > Users. Then click on the bin icon in front of john_1:

    Deactivate john_1 user

    You'll notice that john_1 now has a deactivated/red status. Click again on the bin icon to permanently delete it:

    Delete john_1 user

    Click 'Yes' in the confirmation pop up:

    Delete user popup

    john_1 is now deleted:

    John_1 deleted

    You can now have john_1 user be created on a separate RunMyProcess acccount.

    You're done!