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FAQ

How to retrieve my customer id ?

The My Settings view displays the Customer Account Id

rmp_customer_account

How to get support ?

You can grant access to your account to the Fujitsu RunMyProcess team or to the partner managing your RunMyProcess account. To do so follow this procedure

How to empty your browser cache

Chrome

  • Click on Tools wrench button. Select Options

Chrome-wrench-options

  • Click on Under the Hood

Chrome-Under-the-hood

  • Click on Clear browsing data

Chrome-Clear-browsing-data-button

  • Select Obliterate the following item from the beginning of time
  • Check Empty the cache

chrome_data

  • Click on Clear Browsing Data

Firefox

Empty the browser cache: Firefox

  • Click on (1) Firefox > (2) History > (3) Clear Recent History > (4) Time range to clear Everything > (5) Check Cache > (6) Clear Now

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Internet Explorer

Go to TOOLS > General > Browsing History > Delete... > Tick Temporary Internet files > Delete

Clear_Cache_in_Internet_Explorer-02 Clear_Cache_in_Internet_Explorer-03