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Support

To improve the quality of our support and ensure the quickest response, we offer wide a range of support resources adapted to your needs :

  • Platform Support Portal : If you have a technical question about the platform, please submit your question using our Platform Support Portal. If you don't yet have an account on the Support Portal, fill in this form to get your log-in details. Please note that the support portal is available to all customers, but application specific support is only ensured if you have purchased a dedicated support plan.
  • Developer Community : For questions relating to the development and design of your application, feel free to consult our Developer Community to check whether the question was already answered by our team of experts or our user community. If you can't find the exact answer you are looking for, submit your question to our expert community.
  • User Guide : If you are looking for a quick reference, this documentation website will answer all your questions and guide you through application development process.
  • Twitter Ops : Don't miss the @runmyprocessops Twitter channel - to get all the live news on the platform maintenance, releases or production issues we may be encountering.