Upgrade

The following sections describe how to upgrade the EnterpriseConnect Agent and the adapters.

Upgrade strategies

A - Blue/green deployment

• pros: You can avoid making changes in the existing production server. You can easily and quickly do a rollback when required.
• cons: You need to create a new server. You have increase in setup effort and infrastructure cost.

Upgrade steps

1. Create a new Windows or Linux server for installing new agent/adapters

2. Install the new agent and adapters to the new server

3. Copy agent and adapter configuration files from an old server to the new server

4. If required, modify the copied configuration files in the new server

5. Stop the agent and adapters in the old server

6. Start the agent and adapters in the new server

7. In case of rollback, stop the agent and adapters in the new server and start the agent and adapters in the old server

B - In-place deployment

• pros: You can avoid creating a new server. You can minimize a setup effort.
• cons: You need to make changes in the existing production server. You have to reinstall or restore the old agent version in case of rollback.

You can upgrade the agent, adapter or both. You select what to modify in the steps below based on what you upgrade.

Upgrade steps

1. Back up agent and/or adapter configuration files in the existing server

2. Stop and uninstall the agent and/or adapters in the server

3. Install new agent and/or adapters to the server

4. Restore the configuration files in the server

5. Start the agent and/or adapters in the server

6. In case of rollback, uninstall the agent and/or adapters, install the old agent and/or adapters version and restore the configuration file

7. Alternatively you can consider to restore the entire server for rollback if a backup data is available.