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    Email / Notification Tab

    This tab allows you to configure the email or push notification that will be sent by an "Email / Notification" task. Push notification is for use with applications that will be available on RunMyApp (RunMyProcess's mobile application).

    1 General Options

    These fields are relevant to both emails and push notifications.

    Option Description
    To (emails) The email address of the person the email / notification is to be sent to. If there are more than one use a comma , as a separator e.g. "auser@acompany.com, anotheruser@acompany.com".
    To (roles) The role ids of the members the email / notification is to be sent to. If there are more than one use a comma , as a separator e.g. "1123, 42204".
    To (current lane) Check this box to send the email / notification to the members of the current lane.
    Do not delegate Checked this box if you do not want the emails and push notifications to be received by the representative but only by the delegator
    Language You can use i18n to internationalize your application. Enter the language code that you'd like your email / notification to be sent in and use AppTranslator to create a dictionary for that language.
    You can populate this field by writing a script (e.g. ${P_user.preferences.my_language}) or by entering the name of the dictionary to be used for the translation. Dictionaries are given custom names when they are created in AppTranslator.
    Once populated, this field will be used to determine the language of the email / notification. If this field is left unpopulated, the following rules will determine the language:
    - If the task is assigned to one person, the email will be sent in the assignee's preferred language. If the assignee is an unknown user, the email will be sent in the default language of the i18n functions.
    - If the task is assigned to several users, the email will be sent in the default value of the i18n functions.
    Subject The subject of the email or notification.
    Notify via email Check this box if you want the notification to be via email. You must check this option or Send mobile notification (or both).
    Send mobile notification Check this box if you want the notification to be sent to the recipient's mobile device (push notification). You must check this option or Notify via email (or both).

    2 Options for email notification

    If you choose to notify via email these further fields are avilable to you:

    Option Description
    Provider Choose the email server (provider) to use from the list of the ones that belong to the same project or create a new email provider.
    From The user that the email should be sent from. The format can be "My name" <auser@acompany.com> or simply auser@acompany.com. The email address must be for an active RunMyProcess user otherwise it will be replaced during process execution by "no-reply@runmyprocess.com". If you are using a Google email provider, Google will replace the "From" with the connection login of the "Provider".
    Reply to An email address, different to the "From" email address to be used if a user wants to reply to the received email. It must be an active RunMyProcess user and can only contain one email address.
    CC The email addresses of people who should receive a copy of the email. If there are more than one use a comma , as a separator e.g. "auser@acompany.com, anotheruser@acompany.com"
    Bcc The email addresses of people who should receive a copy of the email without their email address appearing on the email. If there are more than one use a comma , as a separator e.g. "auser@acompany.com, anotheruser@acompany.com"
    Priority The priority of the email - high, medium or low.
    Content type Select the content type of the email: "text/plain" means plain text, "text/html" means html text.
    Character set Select the character set of the email's content : "UTF-8" or "ISO-8859-1". "ISO-8859-1" is advised for French people because of accented letters.
    Attached file Files to attach to the email. The files must be ones that have been uploaded to the RunMyServer using the FileUpload Widget on a Web Interface, retrieved using a Connector, created by a Freemarker function or uploaded from Desktop / Files. Files on the RunMyProcess are given a unique id, this can be used here e.g. 054da1b0-9dec-11de-bc49-123138017cf3, or an array of file identifiers e.g. ["054da1b0-9dec-11de-bc49-123138017cf3","319523a0-f05b-11dc-a865-000000000000"] or ["${ref1}","${ref2}"]. You can change the name of the files by using the update_file() freemarker function.
    Message The content of the email. Its value can be fixed or dynamic. It can be in HTML or plain text. i18n can be used for internationalization e.g. ${ P_quoted( i18n(‘my_msg', ‘Bonjour le monde') ) }, further details can be found here.

    info_8 When a process is launched in a project's version in Test state, emails are sent to the user who has launched the process (at the beginning of the body of the email, you will find the actual recipient).

    3 Options for mobile notification

    If you will be deploying your application to mobile devices using RunMyApp you can choose to notify via push notification. These further fields are available to you:

    Option Description
    Message The plain text content of the notification.
    URL This is the URL the user should be taken to when they click on the notification.

    See also: