Multi-Account feature

Table of Contents

• Multi-Account feature
  • 1 Overview
  • 2 Rules
  • 3 Known limits

1 Overview

2 Rules

When severals accounts are linked, the rules are:

• A user have to use the same login (email) to connect to the linked accounts
• If the authentication mechanism used is the same on the linked account (SAML V2, GOOGLE OPEN ID, login / password with same password on the linked accounts) then a popup will be displayed for the user to choose the account he wants to land on
• If the authentication mechanism used is different, then the user will land on the right account directly
• If a user clicks on a url containing the account id then the user will land on the right account directly

3 Known limits

• Self user reset password does not work for linked accounts (Reset by User Management is still available)

• RunMyApp does not support the switch between several accounts:

• The only way to authenticate to one specific account is to have on each account a different authentication method (Google Open ID, SAML V2, Basic) or to have the Basic authentication method but a different password on each account
• If a user try to access to an account where no RunMyApp account was setted, the user will not be asked to switch to the targeted account