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Login and Logout

Logging in to RunMyApp

When you access RunMyApp for the first time, you are prompted to log in with your email address and password stored in DigitalSuite. You must choose which platform you want to access, either EMEA (runmyprocess.com), Asia Pacific (runmyprocess.com.au), Asia (aw1.jp.runmyprocess.com), or Americas (aw1.us.runmyprocess.com). You can log in to RunMyApp in three ways:

  • By using your DigitalSuite credentials
  • By using your Google account or Apple ID
  • By using Single Sign On (SSO) through your own authentication service

As a prerequisite for logging in with your Apple ID, a custom homepage must have been set for the Desktop environment. Contact your system administrator in case of login problems.

Logging out from RunMyApp

You can log out of your RunMyApp account using the Logout option under the Hamburger icon or Settings icon.

Please note that the Logout option is not applicable in the case of a single user account when the Password when switching account toggle is disabled under the Advanced Settings or Advanced Features. The Password when switching account toggle is disabled by default in RunMyApp.